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Presenter: Jacinta Gallant

In collaborative practice, we have to manage the legal, financial and deeply emotional aspects of separation in order to help our clients reach an agreement that deals with what matters, and what works.

Our clients are often strongly defensive and feel challenged in ways that threaten their very identities. Their behaviour can seem demanding and “unreasonable”. When we try to help them see things from a different perspective, or use active listening to acknowledge their strong feelings, it is sometimes not enough to calm the conflict. What the heck is going on and how can we help?!

In this 1.5 hour* workshop you will be introduced to the Insight Approach to Conflict and learn how curiosity enhances our ability to defuse conflict, and encourages our clients to discover and focus on what matters. It is available to CP Canada members.

* This workshop has received credit from the BC Law Society for 1.5 CPD and ADR hours.